Shipping policy
Remobile Shipping Policy
Effective Date: 02-04-2024
Shipping Regions:
We currently offer shipping services within Spain.
Processing Time:
Orders are processed within 24 hours after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
We partner with reputable carriers to provide reliable shipping services. Standard and expedited shipping options are available during checkout.
Estimated Delivery Times:
Standard Shipping: 2-4 business days
Express Shipping: 1-2 business days
Shipping Costs:
Shipping costs are calculated based on the selected shipping method and the weight of the items in your order. The exact shipping cost will be displayed during the checkout process.
Order Tracking:
Once your order has been shipped, a tracking number will be provided via email. You can track the status of your shipment using the provided tracking information.
Shipping Restrictions:
Currently, we only ship within Spain. We do not offer international shipping at this time.
Delivery Address:
It is the responsibility of the customer to provide accurate and complete delivery information. Please double-check your shipping address during checkout. Remobile is not liable for any delays or issues caused by inaccurate delivery information.
Delays and Force Majeure:
Remobile is committed to timely delivery, but we are not responsible for delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.
Shipping Updates:
Customers will receive email notifications at key stages of the shipping process, including order confirmation, shipment notification, and delivery confirmation.
Missing or Damaged Items:
In the rare event that your order arrives with missing or damaged items, please contact our customer support team within 7 days of receiving the order for assistance.
Contact Information:
If you have any questions or concerns regarding your order or our shipping policy, please contact us at office@remobile.eu or call +971545851313
Note: This shipping policy is subject to change, and any updates will be reflected on our website. It is advisable to review our policies regularly for the latest information.
Thank you for choosing Remobile. We appreciate your business!